Privacy Policy

Your privacy on the Internet is important to AA. Because the Internet offers the ability to collect certain types of information about users, we want you to understand the terms and conditions surrounding the capture and use of any information we gather. This privacy policy explains how we handle and protect your information in accordance with commonly accepted privacy principles.

For information about the New Zealand Privacy Act and how it protects all personal information in New Zealand, visit www.privacy.org.nz/. This policy was last updated on 17 August 2009.

What information we collect

We only obtain information that we reasonably require to do business with you. This may include:

• Personal information provided by you; and
• Aggregated information generated by our systems or third party systems which track traffic to our site but does not relate to you personally.

Aggregated information includes "cookies". Cookies are pieces of information that our web page transfers to your computer's hard disk for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many websites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer. We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, PC platform, Browser and domain. We may use the information generated by cookies to:

• Track traffic patterns to and from our site including information like the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to);
• Ensure advertising is being shown to the most appropriate person and limit the frequency of display for certain ad formats; and
• Enable you to enter our site and use certain services as a member without having to log on each time and to visit member-restricted areas of the site.

You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use our website, but you may need them for customisable areas of the site that we may develop in the future. If your cookies are turned off we will not have any control over the frequency of display of certain formats. This could affect your reading experience.

How we use your personal information

We use your personal information only for the purpose of responding to and fulfilling your requests for our products and services.

When making a booking with us you are required to register your details with us. This is done to reduce the information you need to type when you next make a booking with us and for us and you to organise and manage your bookings. Your full name, email address, phone numbers and your decision to opt in or out of receiving our email communications are the only details stored at this point. We then add details of every accommodation you attempt to book and details of your past, present and future bookings to your online account for your future reference and to assist you in managing your bookings.

When confirming a booking you are required to enter your credit card number, expiry date, name on the card and card security code. We use Direct Payment Solutions ("DPS") Payment Express system. To view DPSÕs privacy policy and to access general information about DPS system visit: <http://www.paymentexpress.com/about/about_paymentexpress/privacy_policy.html>

Personal information collected on our site may be used:

• For verification of your identity and assisting you in case you forget your password or login details for our registration services;
• For authorising and processing credit card transactions which you enter into online and to deliver your booking confirmation electronically;
• To assist in providing the services requested by you and to contact you when you submit a question or suggestion;
• To contact you about your stay for customer service purposes or to make any changes or cancellations to your booking;
• To provide further information to you about other websites and services which we consider may be of interest to you;
• For future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys;
• For ensuring that you are shown the advertising and information that is most relevant to you and your interests; and
• For any other uses that you authorise.

Who we share that information with

We do not disclose any information about customer bookings to anyone except our accommodation suppliers.

We provide our accommodation suppliers with the guest name, telephone number and email address for each booking made to the relevant accommodation supplier. Our accommodation suppliers require this information for the booking and may use it if they need to contact you about the booking. Although we offer accommodation from reputable accommodation suppliers, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any suppliers whose accommodation you book on our website.

We may also disclose:

• All information that we gather, including your personal information to AA and its related companies;
• Aggregated tracking information and other information that does not personally identify you, to third parties such as our partners;
• Your personal information to third parties when we believe in good faith that we are required to do so by law;
• Your personal information to third parties provided we have your prior authorisation, which we will usually obtain at the time of collecting the information from you.

How we keep your information safe

To ensure the confidentiality of your personal information, we use leading security technology and procedures that are regularly reviewed and updated.

Our systems are configured with industry standard data encryption and firewall technology. When you send personal information to us over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

How you access and control your information

You have control over the collection of any personal information that you provide to us and the right to access and correct that information. We offer you the ability to correct or change the information collected at any time and as often as necessary.

Here's how you can control and have access to your information:

• If at any time you would like to change your email address or your phone number or unsubscribe from our offer to contact you in the future about our offers, you can:
  • Go to the "Settings" section of your account after logging in and change your details as required; or
  • Send an email to cam@amazingaccom.com advising that you would like to unsubscribe or change your contact details. Be sure to include details of your old and new contact details for changes.
• Booking information
  • If at any time you would like to alter the information you provided us in your booking, please contact us.

Changes to Policy

We reserve the right to change this policy at any time and for any reason.

If you have any questions about how our services work or regarding this Privacy Policy, please contact our Privacy Officer, Campbell Bevan, by email (cam@amazingaccom.co.nz) or by mail to 42 Simla Crescent, Khandallah, Wellington, New Zealand.